Cookie Policy

COOKIE POLICY

 

BACKGROUND

In accordance with Spanish regulations governing the use of cookies in the provision of electronic communication services, as set out in Royal Decree-Law 13/2012 of March 30, we inform you about the cookies used on the BIOZOO, S.A. website (hereinafter referred to as "the provider") and the purpose of their use. Furthermore, by browsing this website, you are giving your consent for their use.

 

WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website to, among other things, store and retrieve information about a user's browsing habits or those of their device. Depending on the information they contain and how the device is used, they can be used to recognize the user. Cookies are only associated with an anonymous user and their computer or device, and do not provide references that would allow access to personal data.

 

COOKIES SUBJECT TO REGULATION AND EXEMPT COOKIES

Under the EU directive, cookies that require informed user consent include analytics, advertising, and affiliate cookies. Exempt from this requirement are technical cookies and those strictly necessary for the proper functioning of the website or for delivering services explicitly requested by the user.

 

TYPES OF COOKIES

 

a) According to the entity managing them, cookies can be classified as first-party cookies (those sent to the user's device from a server or domain managed by the website owner and from which the requested service is provided) or third-party cookies (those sent to the user's device from a server or domain not managed by the website owner, but by another entity that processes the data obtained through cookies).

 

b) According to how long they remain active, cookies can be classified as session cookies (designed to collect and store data while the user is accessing a website) and persistent cookies (where data is stored on the user's device and can be accessed and processed for a period defined by the cookie's owner — ranging from a few minutes to several years).

 

c) According to the purpose for which they process the information they collect, they can be:

-          Technical cookies (necessary for using the website and providing the contracted service)

-          Personalization cookies (allow the user to access the service with predefined features such as language, browser type, regional settings, etc.)

-          Analytics cookies (collect information about how the website is used)

-          Advertising cookies (collect information about users’ preferences and personal choices)

-          Affiliate cookies (enable tracking of visits from other websites with which the site has an affiliation agreement)

 

EXEMPT COOKIES:

 

• Those that solely enable communication between the user's device and the network.

• Those strictly necessary to provide a service explicitly requested by the user.

 

Likewise, the WP29, in its Opinion 4/201210, interpreted that the following types of cookies would be considered exempt:

 

• User input cookies (Session and user input cookies are typically used to track user actions when filling out online forms across multiple pages, or as a shopping cart to track items selected by the user when clicking a button).

• Authentication or user identification cookies (session-only).

• User security cookies (For example, cookies used to detect repeated and failed login attempts to a website).

• Media player session cookies.

• Load balancing session cookies.

• User interface customization cookies.

• Certain social content-sharing plug-in cookies (The exemption only applies to users who have chosen to keep their session open).

 

TYPES OF COOKIES USED ON THIS WEBSITE

 

 

 

REVOCATION

You can access your browser settings at any time to accept or reject all cookies, or to select which cookies you allow and which you don’t, by following one of the procedures below, depending on the browser you use:

 

Google Chrome (in the Tools Menu):

Settings > Show advanced settings > Privacy (Content settings) > Cookies:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

 

Microsoft Edge (in the Settings Menu):

Settings > Cookies and site permissions:

edge://settings/content/cookies

 

Firefox:

Options > Privacy > Cookies

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

 

Safari, iPad y iPhone:

Preferences > Privacy

https://support.apple.com/kb/ph21411?locale=es_ES

 

Opera:

Settings > Options > Advanced > Cookies

http://help.opera.com/Windows/12.00/es-ES/cookies.html

 

These browsers are subject to changes or modifications, so we cannot guarantee that the instructions will fully match your browser version. You may also be using a different browser not covered in these links, such as Konqueror, Arora, Flock, etc. To avoid discrepancies, you can access the settings directly from your browser, usually found in the “Options” menu under the “Privacy” section. (Please refer to your browser’s help section for more information.)

 

CHANGES TO THIS COOKIE POLICY

 

BIOZOO, S.A. reserves the right to modify this policy in order to adapt it to legislative or jurisprudential developments.

 

DISABLING / ENABLING AND DELETING COOKIES

 

To restrict or block cookies, you can do so through your browser settings.

 

If you don’t want websites to place any cookies on your device, you can adjust your browser settings to notify you before any cookie is set. Likewise, you can configure your browser to reject all cookies or only third-party cookies. You can also delete any cookies already stored on your device. Keep in mind that you’ll need to configure each browser and device you use separately.

 

Please note that if you choose not to receive cookies, we can no longer guarantee that our website will function properly. Some site features may be lost, and you may no longer be able to view certain websites. Additionally, rejecting cookies does not mean you will no longer see advertisements. It simply means the ads will not be tailored to your interests and may appear more frequently.

 

Each browser has a different method for adjusting settings. If needed, consult your browser’s help function to configure the appropriate settings.

 

To disable cookies on your mobile phone, please refer to your device’s manual for more information.

 

You can find more information about cookies on the internet, http://www.aboutcookies.org/.

 

Given the way the Internet and websites work, we don’t always have information about cookies placed by third parties through our website. This is especially true in cases where the webpage contains what are known as embedded elements: texts, documents, images, or short videos that are stored elsewhere but are displayed on or through our website.

 

Therefore, if you encounter this type of cookie on our website and it is not listed above, please let us know. Alternatively, you may contact the third party directly to request information about the cookies they place, their purpose and duration, and how they have ensured your privacy.

 

INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA (ART. 13 GDPR)

 

Who is responsible for processing your personal data?

 

BIOZOO, S.A. is the data controller responsible for the personal data you provide, located at C/ Borges Blanques, 33 - P. Ind. "La Borda", 08140, Caldes de Montbui, Barcelona, with CIF A58356627 and contact email lopd@biozoo.com.

 

What do we use your personal data for?

 

The information collected through first-party cookies (session cookies and user input cookies) is typically used to track user actions when filling out online forms across multiple pages, to manage shopping carts by tracking items selected by the user, or to customize the user interface when visiting the website.

 

The information collected through third-party cookies includes the following:

-          Analytical cookies are used to analyze your browsing habits to improve the services provided;

-          Behavioral cookies collect information about user preferences to manage advertising spaces as effectively as possible; and

-          Advertising cookies measure ad performance and provide product recommendations based on statistical data.

 

To see exactly how cookies are used, refer to the table on cookie usage on this website.

 

What is the legal basis for processing your personal data?

 

The legal basis for processing your personal data is your consent, given when you contact us, for the use of analytical, behavioral, and advertising cookies. For session or customization cookies, the legal basis for processing is the legitimate interest of the provider (data controller).

 

Who do we share your data with?

 

Data will not be transferred or disclosed to third parties, except when legally required or to the third parties indicated in the case of cookies managed by them.

 

How long do we keep your data?

 

The data retention period is specified in the table on cookie usage on this website.

 

What are your rights?

 

Users have the right to access, rectify, delete, and transfer their data, withdraw consent (without affecting the lawfulness of processing based on prior consent), object to processing, request restriction (in certain circumstances), and file a complaint with the supervisory authority (the Spanish Data Protection Agency, www.aepd.es).